Frequently Asked Questions


 
Lobo Technology Assistance Center
Academic Resource Center - ACR 105
Number: 432-837-8888 (x8888)
Toll Free number: 1-888-837-2882
Email:  techassist@sulross.edu
Hours of Operation:
Weekdays: Monday thru Friday 8:00 am to 5:00pm

 

Lobo Technology Assistance Center FAQ's

Not finding what you need? Don't worry, we are here to help! Please contact us or stop by for assistance. 

 

What information do I need to provide when submitting a service request?

Your name, phone number, campus location, A number, and an email address.

May I have Administrator Rights to my computer?

You may request administrator rights to your computer by completing the Local Administrator Form.

How do I sync my email on my cell phone?

iphone Instructions

andriod instructions

How do I login?

When you have been accepted by Sul Ross you will receive a letter with an A-Number.  You will receive a separate letter with your PIN.  Use your A-Number to login to LoboPass and LoboOnLine(Banner Self-Service).

LoboPass has your LoboID information. When you login to LoboPass you will click change password and create a password that will be used along with your LoboID. That is the information that you need to login to the housing application, scholarship application, email, computers on campus and Blackboard.

How do I lock my screen when leaving my desk?

Hold down the windows key and the L key at the same time.  This will lock your screen, and upon your return you will need to login back in.